Q: Your company is manufacturer or trading company?
A: Indeed, we are a manufacturer with our own factory while collaborating with other factories utilizing our proprietary technology. HJC boasts a decade-long experience in the reverse osmosis membrane industry, supported by independent R&D personnel and engineering expertise, mastering the core technology of high salt water purification. Our HJC brands are renowned in southern India, southern Pakistan, and Syria in the Middle East, as well as Palestine, due to challenging raw water conditions in these regions.
Q: How many employees does your company have?
A: HJC headquarters comprises over 10 people, with 42 factory workers and 6 office staff. Though we are a small company, our ambition is to grow stronger, not necessarily bigger. In the niche high desalination market, we maximize product quality and service.
Q: What are the advantages of your company and products?
A: HJC's technical prowess lies in our advanced high desalination technology, with a unique polyamide coating process that sets us apart. For household membranes, based on market feedback, our products are effective for water quality of 3,000-6,000 ppm. Our seawater membranes excel in environments of 30,000-40,000 ppm, offering a significant cost advantage.
Q: if quality problem,what is your guarantee terms?
A: Currently, we maintain a record of zero customer complaints on our 3G and 4G products. Our company's core value is ensuring customer satisfaction: not allowing customers to bear any cost. If a quality issue arises, we guarantee replacement and cover transportation costs following a reasonable quality verification process.
Q: What is your MOQ?
A: Our minimum order quantity varies by model, with distinctions in OEM orders. The minimum order for household membranes is 100 pieces, while industrial membranes require a minimum of 5 pieces. For refueling household membranes with industrial membranes, please consult your sales manager for final confirmation. For OEM orders, the MOQ for household membranes is 2,000, with 50 for industrial membranes.