Q: Is your company a manufacturer or trading company?
A: Yes, we are a manufacturer with our own factory, collaborating with other factories using our proprietary technology. HJC boasts a decade-long expertise in the reverse osmosis membrane industry, supported by independent R&D personnel and engineers, mastering the core technology of high salt water purification. Our brands are well-renowned in regions such as southern India, southern Pakistan, Syria, and Palestine, where challenging raw water conditions prevail.
Q: How many employees does your company have?
A: Our headquarters at HJC comprises over 10 dedicated professionals, supported by 42 skilled workers in the factory and 6 office personnel. As a small company, our ambition is not to be the largest, but to be the strongest, maximizing product quality and service in the niche high desalination market.
Q: What are the advantages of your company and products?
A: The technical prowess of HJC is centered on high desalination technology, with a unique polyamide coating process that sets us apart from our peers. Our household membranes, according to market feedback, effectively cater to water quality ranging from 3,000-6,000 ppm. Our seawater membranes excel in environments of 30,000-40,000 ppm, with a clear cost advantage that stands out.
Q: If there is a quality problem, what are your guarantee terms?
A: We proudly maintain zero customer complaints on our 3G and 4G products. Our foremost company value is ensuring that customers never have to account for even a penny. In the event of a quality issue, we guarantee replacement and take responsibility for freight, guided by a reasonable quality problem verification process.
Q: What is your MOQ?
A: Our minimum order quantity varies by model, with distinctions in OEM orders. For household membranes, the minimum order is 100 pieces, while industrial membranes require a minimum of 5 pieces. For industrial membranes used in refueling household membranes, please consult your sales manager for confirmation. For OEM orders, the MOQ is 2,000 for household membranes and 50 for industrial membranes.