Q: Your company is a manufacturer or trading company?
A: Absolutely, we are a manufacturer with our own factory, and we engage in collaborative partnerships with other factories using our proprietary technology. HJC has a decade-long heritage in the reverse osmosis membrane industry, backed by independent R&D and engineering expertise, mastering the core technology of high salinity water purification. Our brands are renowned in southern India, southern Pakistan, and the Middle East, including Syria and Palestine, due to challenging raw water conditions.
Q: How many employees does your company have?
A: Our headquarters at HJC comprises over 10 dedicated professionals, with 42 skilled workers in the factory and 6 committed office staff. While we're a small company, our ambition is not to be the largest but to become stronger. In the niche high desalination market, we maximize product quality and service excellence.
Q: What are the advantages of your company and products?
A: HJC's technical edge resides in our advanced high desalination technology, with a unique polyamide coating process distinct from others. Consequently, our household membranes can handle water quality between 3,000-6,000 ppm, while our seawater membranes thrive in 30,000-40,000 ppm environments, offering a significant cost advantage.
Q: If quality problem, what are your guarantee terms?
A: We currently maintain zero customer complaints on our 3G and 4G product lines. Our company's foremost value: Never let customers count a penny. In the event of a quality issue, we ensure replacement and cover freight costs following a thorough quality verification process.
Q: What is your MOQ?
A: Our minimum order quantity varies by model and differs for OEM orders. The minimum for household membranes is 100 pieces, while it's 5 pieces for industrial membranes. For industrial membranes refueling household ones, consult your sales manager for final confirmation. OEM orders require a minimum of 2,000 for household membranes and 50 for industrial membranes.