Q: Your company is manufacturer or trading company?
A: Yes, we are a manufacturer with our own factory, and we collaborate with other factories utilizing our proprietary technology. HJC has a rich 10-year legacy in the reverse osmosis membrane industry, supported by independent R&D personnel and engineering expertise, mastering the core technology of high salt water purification. Our HJC brands are renowned across southern India, southern Pakistan, Syria, and Palestine, particularly due to challenging raw water conditions in these areas.
Q: How many employees does your company have?
A: HJC headquarters is staffed with over 10 dedicated professionals, complemented by 42 skilled workers in our factory and 6 office personnel. While we remain a small company, our ambition is to grow in strength rather than size. In the specialized high desalination market, we maximize product quality and service excellence.
Q: What are the advantages of your company and products?
A: HJC's technical superiority lies in our advanced high desalination technology and our unique polyamide coating process, setting us apart from competitors. Our household membranes, based on market feedback, effectively handle water quality ranging from 3,000-6,000 ppm. Our seawater membranes excel in environments with 30,000-40,000 ppm, offering a significant cost advantage.
Q: if quality problem,what is your guarantee terms?
A: Presently, we maintain a record of zero customer complaints on our 3G and 4G products. Our core company value is to ensure customers never feel shortchanged. If a quality issue arises, we guarantee replacement and cover freight costs following a reasonable quality problem verification process.
Q: What is your MOQ?
A: Our minimum order quantities vary by model, with differences in OEM orders. Household membranes have a minimum order of 100 pcs, while industrial membranes require 5 pcs. For industrial membranes intended to replenish household membranes, please consult your sales manager for final confirmation. For OEM orders, the MOQ for household membranes is 2,000, and for industrial membranes, it is 50.