Q: Your company is manufacturer or trading company?
A: Indeed, we are a manufacturer with our own factory and collaborative partnerships with other factories utilizing our proprietary technology. HJC boasts a decade of expertise in the reverse osmosis membrane industry, backed by independent R&D and engineering prowess. We hold the core technology for high salt water purification, making HJC brands renowned in southern India, southern Pakistan, Syria, and Palestine due to challenging raw water conditions in those regions.
Q: How many employees does your company have?
A: Our headquarters at HJC comprises over 10 dedicated individuals, along with 42 skilled workers in the factory and 6 office personnel. Although we are a small company, our focus is on becoming stronger rather than the largest. In the specialized high desalination market, our product quality and service are optimized to the fullest.
Q: What are the advantages of your company and products?
A: HJC's technical edge lies in our advanced high desalination technology, with a distinctive polyamide coating process that sets us apart from the competition. Our household membranes, based on market feedback, effectively treat 3,000-6,000 ppm water quality. Additionally, our seawater membranes excel in environments with 30,000-40,000 ppm, offering a pronounced cost advantage.
Q: if quality problem,what is your guarantee terms?
A: Currently, we uphold zero customer complaints on our 3G and 4G products. Adhering to our company's core value of not letting customers count a penny, we ensure replacement and cover freight costs if a quality issue arises, following a reasonable quality verification process.
Q: What is your MOQ?
A: Our minimum order quantity varies by model, with distinctions for OEM orders. The minimum order for household membranes is 100 pieces, whereas industrial membranes require a minimum of 5 pieces. For industrial membranes fueling household membranes, please consult your sales manager for final confirmation. For OEM orders, the MOQ for household membranes is 2,000, while industrial membranes require 50.