Q: Your company is manufacturer or trading company?
A: Indeed, we are a manufacturer with our own factory, collaborating with other factories using our proprietary technology. HJC boasts a 10-year legacy in the reverse osmosis membrane industry, supported by independent R&D and engineering expertise, mastering the core technology of high salinity water purification. HJC brands are renowned in southern India, southern Pakistan, and the Middle East including Syria and Palestine, due to challenging raw water conditions in these regions.
Q: How many employees does your company have?
A: HJC headquarters comprises over 10 dedicated individuals, alongside 42 factory workers and 6 office staff. We remain a small company, focused not on size, but on strength. In the niche high desalination market, we maximize product quality and service excellence.
Q: What are the advantages of your company and products?
A: HJC's technological edge lies in advanced high desalination technology, with a unique polyamide coating process setting us apart. Our membranes, praised by market feedback, are suitable for household use with water quality of 3,000-6,000 ppm, while seawater membranes perform in environments of 30,000-40,000 ppm, showcasing a significant cost advantage.
Q: if quality problem,what is your guarantee terms?
A: We proudly maintain zero customer complaints on our 3G and 4G products, adhering to our core value: ensuring customers never count a penny against us. In the event of a quality issue, we guarantee replacement and cover freight, following a thorough quality problem verification process.
Q: What is your MOQ?
A: Our minimum order quantity varies by model, with distinct criteria for OEM orders. Household membranes require a minimum order of 100 pieces, while industrial membranes start at 5 pieces. For industrial membranes supplementing household membranes, consult your sales manager for final confirmation. For OEM orders, the household membrane MOQ is 2,000, and industrial membranes are 50.